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1-888-611-7246 info@raindraininc.com

FAQ

Have questions? We have answers.

GENERAL

How long have you been in business?

We are celebrating out 25th year serving the Northern Indiana and Southern Michigan area. But it all began in 1996 when Randy Kwilinski started Rain Drain Seamless Guttering in his parents’ pole barn just outside of Middlebury, Indiana!

Can you offer multiple services at a time?

Yes! Unlike other companies where you might need to bring in two or three different companies to work on an entire project we are able to be your one stop shop and can do multiple services at a time.

How are your contractors different than other companies?

We are a family owned company that cares about the wellbeing but also the skill and experience of our employees. All our contractors were hand-picked for their skill levels and have become like family since day one. When we’re at your home wih your family we treat you like our family.

Where are you located?

There are several ways to reach us! 

Call us at: 574-742-4124

Email us at: info@raindrain.com 

Fill out our FREE estimate form at: https://raindraininc.com/free-estimate/

Visit us: 

Fort Wayne, IN

3521 Lake Ave, Fort Wayne, IN 46805

(260) 200-2000

 

Goshen, IN

57273 SR 15 Goshen, IN 46528

(574) 534-7822

 

Kalamazoo, MI

5100 Century Ave Oshtemo Township, MI 49006

(269) 200-5100

Do you attend any fairs or do any demos?

We will be at the Elkhart County 4-H Fair this year, July 23-31, 2021! Hope to see you there. 

GUTTERS

LEAFGUARD

How does LeafGuard Work?

The LeafGuard gutter system Works on the scientific principle of liquid adhesion The gutters pattern and curved design allows rainwater to travel down, around and into the gutter while deflecting leaves and debris. Check out a video on the innovation of LeafGuard here: https://youtu.be/aLUWuxO4JOE

Is my roof too steep for LeafGuard?

LeafGuard works well no matter what the pitch of your roof. In fact, the steeper the roof, the better the performance.

Does LeafGuard work in heavy rain?

LeafGuard  can handle heavy rains with ease and has been laboratory tested in a simulated rainfall of over 32 in./h.

Can LeafGuard damage the roof?

No, unlike add-ons or standard gutter covers, LeafGuard is mounted away from your roof’s shingles, so there is no chance of damage. 

What if my LeafGuard clogs?

We’re so confident in the technology of LeafGuard never clogging that if it ever does we’ll clean your gutters for FREE for as long as you own your home.

How many colors does LeafGuard come in?

We have over 20 different colors guaranteed to always match the exterior of your home.

What if my LeafGuard clogs?

We’re so confident in the technology of LeafGuard never clogging that if it ever does we’ll clean your gutters for FREE for as long as you own your home.

What’s something someone may not know about LeafGuard that I should know?

LeafGuard is coated with ScratchGuard, a paint finish guaranteed to never chip, peel or crack. LeafGuard is also always custom fitted to your home no matter how big or small. Lastly, LeafGuard is 20% thicker than a conventional gutter making it an extremely durable choice.

STANDARD (SEAMLESS K-STYLE) GUTTERS

What are Seamless K-Style Gutters?

Our Seamless K-Style gutters are our most economical option, our standard sizes are  5” and 6”. K-Style seamless aluminum gutters are built on-site. Seams on standard non-seamless gutters can cause problems over time with debris that builds up in the corners. Seamless K-Style gutters fixes this problem and eliminates soggy corners, dripping edges, and rain stains along your home’s exterior.

How many color options are available with the Seamless K-Style Gutters?

We have over 50 colors available guaranteed to match almost any exterior style.

I’m looking for the best long-term deal, are Seamless K-Style gutters right for me?

Yes, Seamless K-Style gutters are our most economical option (for the home owner looking to save).

How durable are Seamless K-Style gutters?

Our 5″ gutter systems are 0.027″ thick and our 6″ gutter systems are 0.032″ thick offering greater durability.

How are Seamless K-Style gutters attached to my home?

We use only Hidden Rayec Hantite hangers which are screwed from the rear of the gutter instead of onto your roof. Our gutters will not damage your home or your roof, keeping your roofing warranties from becoming void.

What can you guarantee to me with Seamless K-Style gutters?

Our gutters are custom manufactured so we guarantee they’ll fit on your home flawlessly. Because we use a seamless system, you can say goodbye to leaky corners.

MICROGUARD GUTTER SCREEN

What does a MicroGuard screen do?

Micro Filtration system designed to keep small twigs, pine needles and debris from clogging gutters. MicroGuard is available in three different configurations giving contractors options for using the screen in different gutter and roof conditions.Traditional MicroGuard is attached to the front of the gutter while the back sits on the back bracket, facing down.

Will adding MicroGuard affect my roof’s shingles?

Micro-Filter system will not penetrate roof shingles and therefore won’t void roof warranties

How durable is the MicroGuard screen?

Maximum strength, constructed of heavy gauge 032 aluminum – won’t bow, bend or separate from the gutter.

What size gutter system can a MicroGuard screen fit on best?

MicroGuard is quick and easy to install on almost any 5 or 6 inch gutter system.

What does a MicroGuard Install look like?

Check out an install here: https://youtu.be/d1LUIDwhns0

ROOFING USING GAF

ASPHALT ROOFING

What are Timberline Shingles?

The #1-selling shingles in North America, Timberline shingles are made with Advanced Protection® Technology. Protects against algae, uses LayerLock technology that keeps shingles tight together between the overlapping shingle layers. Timberline stays in place with Dura Grip™ sealant paired with the smooth microgranule surface of the StrikeZone™ nailing area for fast tack. Learn even more at GAF: https://www.gaf.com/en-us/products/timberline-hdz

What are Starter Strip Shingles?

Starter strip shingles save time, eliminate waste, and reduces the risk of blow-off…and may even help qualify for upgraded wind warranty coverage.**

What is Cobra Attic Ventilation?

Cobra Attic Ventilation Helps remove excess heat and moisture from your attic that can raise your energy bills, cause premature peeling of interior paint and wallpaper, and even affect your health.

Is there a way to visualize my home with the new shingles before giving you a call?

Yes, visit GAF’s “Virtual Remodeler” here for your mockup: https://www.gaf.com/en-us/roof-design/gaf-home-remodeler

STONE-COATED STEEL ROOFING

What is Stone Coated Steel Roofing? How is it different than standard steel roofing?

If you want the durability of steel roofing, but don’t want that commercial look then stone-coated steel is ideal for you! Incredible durability, guaranteed for life, energy-efficient, stylish and decorative.

How can Stone coated stell roofing help me even after the initial installation?

Stone coated steel roofing adds to the resale value of your home, will last a lifetime, and many insurance companies will offer you a discount on your homeowner’s insurance because of its superior protection.

What are the benefits of choosing metal roofing?

Stone-coated steel roofing is durable, long lasting, and economical. It’s also the “green” choice for roofing materials since it eliminates the need to use more raw materials in the future… one roof can last a lifetime! Metal roofing also has the benefit of being 100% recyclable if it is ever removed in the future as part of a renovation. It can be installed over old roofing material, so there’s no need to worry about discarding old asphalt shingles in the landfill. Metal roofing also weighs less than conventional roofing shingles. Tile and slate is heavy and puts a burden on a building; metal roofing is designed to help extend the life of your home.

What is DECRA?

The original stone coated steel roofing system, represents a perfect blending of over 50 years of research and practical experience and offers the ultimate in performance and engineering design.

What are the different styles of steel roofing that you can do?

Shake, Shingle XD, Shake XD, Tile, Shingle and Villa tile. See small visuals of each here: https://raindraininc.com/stone-coated-steal-roofing/

STANDING SEAM STEEL ROOFING

What kind of buildings benefit from standing seam steel roofing vs your stone coated roofing option?

Commercial buildings and barns require durable construction from top to bottom, and standing seam steel roofing delivers in the most economical way. When it comes to steel roofing we are Decra-Certified and are ready to deliver the advantages of our standing seam steel roofing to your building today.

Tell me about the ways that I save with standing seam steel roofing.

Longevity is the top reason consumers report choosing metal roofing over asphalt for their homes. Metal roofing can last fifty years or longer and requires very little maintenance. Not only does it look great, it standing seam steel roofing systems carry a low life cycle cost. When you take into consideration the longevity of a lifetime steel roof, standing seam steel roofs begin to pay for themselves. Because asphalt roofing needs to be replaced 2-3 times more often than metal roofing, it is important to take into consideration not only the initial cost of your asphalt roofing materials but also the cost that asphalt roof repairs and re-installation man hours will add to your “once-in-a-lifetime” standing seam steel roofing installation. We purchase our standing seam steel and our standing seam steel roofing supplies through local vendors. When you purchase a standing seam steel roofing system through us, you are helping not only your home, but your local economy.

Can I get any tax credits when using standing seam steel roofing?

In addition to being an economical and long-lasting roofing choice, our standing seam steel roofs are all energy efficient which means not only will you save money over the lifetime of your roof, you are eligible for tax incentives on your next tax filing! Your roof will begin to pay for itself almost immediately. Metal roofing also has the benefit of being 100% recyclable; if it is ever removed in the future as part of a renovation this will limit the amount of waste your remodeling project creates.

What do you do with the old roofing material?

Standing seam steel roofs can also be installed over old roofing material, so there’s no need to worry about discarding old asphalt shingles in the landfill (and since standing seam steel roofs are so lightweight they won’t wear down your home’s frame as quickly as a heavier second layer of asphalt shingles would).

Can I see an install?

Yes! Check it out here: https://youtu.be/e7I6RAkI4oQ

What’s the warranty for your Asphalt Shingles?

All of our roofing systems are backed by a lifetime workmanship warranty. For more information on our pro-rated shingle warranty please visit our warranty page which can be found here.

WINDOWS

What brand are your windows?

We use Pella Windows & Doors and The Hawthorne Series by Midway.

What are the highlights of Pella Windows & Doors?

Retractable insect screens, between-the- glass blinds and shades, and pivoting window sashes that are easy to clean.

What features do you provide for windows?

Doubl hung, sliding, bay features and replacement doors. Learn about each of these by visiting us here: https://raindraininc.com/windows/

How can you reassure me of these windows’ longevity?

Our windows are tested beyond the standard required testing. 

  • Thermal testing uses an infrared camera to show the thermal efficiency of our glass.
  • Wood preservative testing helps us to continuously improve our wood durability.
  • Cycle testing – we operate each product thousands of times to simulate prolonged performance of key components like locks, screens and shades.
What is the Hawthorne Series by Midway?

Windows that enhance your life for a your lifetime. The Hawthorne window by midway offer you elegant styling and a wise investment for your home. Offering you Double-Hung, Sliding Window, Casement Features, and Bow & Bay Features. The Hawthorne Window Series provides you the option of 35 standard color combinations to mix and match.

Where can I find Midway warranty options?

You can find more information on warranty options from Midway here: https://midwaywindows.com/

INSULATION

How can I save money with better installation?

ENERGY STAR estimates that just by properly sealing and insulating your home, you can save up to 20% off your heating and cooling costs.

What does your team do when assessing for an insulation install?

Our expert home insulation technicians will use their diagnostic tools to pinpoint all the hidden air leaks in your home and properly seal them for maximum savings and coziness.

What do you use for insulation?

Blow-in cellulose.

What is Blow-in-cellulose?

Blown-in cellulose is primarily comprised of recycled newsprint.  It is treated to combat against fire, insects and mold.  Like, spray foam; it can be applied with a sprayer which allows it to get in areas that fiberglass insulation cannot. Cellulose insulation is renowned for its  fire-resistant properties.  Due to the fact that it is made up of sustainable materials; it’s often considered a “green” form of insulation.

SIDING

How many different siding options do you have?

We have 2, Celect® Cellular Composite Siding by Royal® and Everlast Siding.

How does Everlast siding work?

Everlast’s innovative triple-composite process yields the most advanced siding material in the industry. Wood, vinyl, fiber cement, and other composites are no match because, despite costly required maintenance, you’ll find these alternatives still fade and deteriorate over time. Everlast lasts, for life.

What is Celect® Cellular Composite Siding by Royal®?

Celect is made from recyclable, state-of-the-art cellular materials. Which means it won’t rot, split, crack, warp, twist, blister, flake, peel, delaminate or suffer loss of structural properties due to termites, microbiological growth or other decay.

How many colors does Celect® come in?

15 contemporary colors—reflect upscale, traditional homes

What is the warranty for Celect® Siding?

25 Year Warranty on the factory finish—Will not peel crack or chip.

What makes Celect® Siding so beautiful?

The beauty of Celect® Cellular Composite Siding by Royal® is the range of powerful feelings it elicits: the pride in sheathing your home in the gorgeous armor it deserves; the peace of mind in possessing woodlike beauty impervious to mold, caulking, heat and cold; and the supreme confidence that you’ll never need another home exterior.

Celect can’t help looking as beautiful as it does because that’s the way it’s engineered. Our cellular materials faithfully emulate the rich, evocative appearance of wood. Our patented interlocking joint system makes unsightly seams virtually disappear. And our gravity lock design ensures against less-than-beautiful buckling and warping. The results? Truly premium siding looks and devastatingly handsome horizontal and vertical integrity.

How much maintenance will Celect® Siding require?

Long-term maintenance takes its toll in time, inconvenience and cost. But not with Celect. It won’t delaminate because its cellular materials won’t let it. Unlike fiber cement, it eliminates the need for painting, repainting, caulking and re-caulking. Plus its deep, rich Kynar Aquatec®–coated colors never fade.

  • Stands up to impact even under the harshest weather conditions 
  • Kynar Aquatec coating withstands all weather conditions and climates 
  • Backed by a 25-year color-protection warranty 
  • Repels mold and mildew
How do you prevent gaps, buckling or wavy lines in the siding?

With our patented interlocking joint system. It’s what makes seams virtually disappear and our premium siding so easy on the eyes. Plus it’s simpler to install than fiber cement. The effect is aesthetically stunning and moisture repelling.

  • Keeps boards straight and true through the home’s natural expansion and contraction 
  • Eliminates caulked seams and energy loss
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